Cookie Notice

At James Hardie, we use cookies on our website to improve performance and enhance the user experience for those who visit our website ("visitors" or "users"). This Cookie Notice clarifies how we do this and how cookies are managed.


1. What are Cookies?

Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page in order to for example provide language setting functionality, help analyse the website’s performance and to recommend content relevant to your visit. Cookies are stored in your browser. The cookie will help the website, or another website, to recognise your device the next time you visit. Most cookies won’t collect information that identifies you as a person (personal data), and will instead collect more general information such as how visitors arrive at and use our website. Cookies may, however, be used to create a profile of the visitor's activities on the Internet. You can find further information about this in our Privacy Statement (from section 12).


2. Types of Cookies

First Party Cookies. First party cookies are set by the website you are visiting and they can only be read by that site.

Third Party Cookies. Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example, YouTube or Google Maps, and these sites may set their own cookies.

Session Cookies. Session Cookies are stored only temporarily during a browsing session and are deleted from the visitor’s device when the browser is closed.

Persistent Cookies. This type of cookie is saved on your computer for a fixed period (usually a year or longer, please see below for further details) and is not deleted when the browser is closed. Persistent cookies are used where we need to be able to recognise your device for more than one browsing session.


3. Categories of Cookies

The different types of cookies set out above can be categorized as follows:

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social Media Cookies: These cookies may be set by a range of social media services that we may over time add to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites, building up a profile of your interests and possibly other personal data. This may impact the content and messages you see on other websites you visit. Social Media Platforms for which there may be social media cookies on our websites include Facebook, LinkedIn, twitter, google + and Instagram. We refer you to websites of these social media platforms for their privacy notices and policy.


4. Storage Periods

The various cookies used by the James Hardie website may have different storage periods, at the end of which personal data will no longer be stored and deleted. Please reach out to us using the details below to find out more about storage periods.


5. What Cookies do we use?

The James Hardie website uses cookies to inform us how our website is operating, remember your preferences for service and other settings. Without these cookies installed, many of the services offered by the website will fail to function.

We use both session and persistent cookies, as well as first and third party cookies on our website.

Information on the cookies that we use on our website (e.g. their names and functions) can be found by clicking the below Cookie Settings button.


6. Managing Cookies

We will where required ask for your consent to the use of certain cookies set out in this Notice when access the website. If so, when you first visit the website, a banner will appear to inform you about our use of such cookies. If you continue to visit the website, we assume that you agree to our use of cookies.

If you reject cookies, we will not set any further cookies on your device, except those for which no consent is needed or are strictly necessary cookies detailed above (including, unavoidably, a cookie to remember that you don't want any cookies set when you visit the website).

If you want to disable cookies please scroll to the bottom of this page and click the Cookie Settings button. You can also disable cookies by changing your website browser settings to reject cookies. How to do this will depend on the browser you use. All modern browsers allow you to change your cookie settings that will typically be found in the ‘options’ or ‘preferences’ menu of your browser. Use the ‘Help’ option in your browser for more details.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

You can also delete cookies already stored on your computer. However, deleting cookies might have a negative impact on the usability of many websites.


7. Changes to this Notice

The version of this Cookie Notice is 17 July 2018.  We may change this Notice from time to time in order to reflect changes in the law and/or our privacy practices. We will update the Notice accordingly.


8. Contacting Us

If you have any questions, concerns or complaints regarding this Cookie Notice, we encourage you to first contact us using the site’s ‘Contact Us’ facility. Alternatively you may reach us at:

James Hardie Europe GmbH
Bennigsen-Platz 1
40474 Düsseldorf

Germany (only): [email protected]
Europe(overall): [email protected]


9. Entities

This Cookie Notice applies to those entities belonging to the James Hardie group listed below. This Cookie notice shall also apply to any entities not being listed to the extent this Cookie Notice is being referenced as being applicable.

Entity name
James Hardie Europe GmbH Germany, Bennigsen-Platz 1, 40474 Düsseldorf
Fermacell SAS France, 30 Rue de l'Industrie, 92500 Rueil-Malmaison
Fermacell B.V. Netherlands, Loonsewaard 20, 6606 KG Niftrik
Fermacell Spain S.L.U. Spain, Barrio La Estración s/n, 39719 Orejo, Cantabria 
James Hardie Europe B.V. Netherlands, Radarweg 60, 1043 NT, Amsterdam
James Hardie Building Products Ltd United Kingdom, One Fleet Place, London EC4M 7WS
James Hardie Batiment SAS France, 6 Place de la Madeleine, 75008 Paris,